AI Sales Agent Platform

Your best sales agent. Powered by your own data.

Connect your product catalog, CRM, ERP, spreadsheets and supplier feeds. The AI understands what you sell, recommends the right solution, qualifies customers through chat or phone and sends your sales team the opportunities that are ready to convert.

  • Understands every product & talks to every lead
  • Qualifies by need, budget, authority & timeline
  • Calls, schedules and hands over sales-ready leads

AI Sales Agent

Website chat

live
We need a solution for a 20-person team, with a maximum budget of €10,000.

AI understanding

listening…
0score
The complete journey

From first question to qualified opportunity

One connected flow — not a list of features. Watch a visitor become a sales-ready opportunity as the AI conversation unfolds.

Visitor01

Visitor arrives

A prospect lands on the site or opens a channel.

AI Agent02

AI conversation

The agent greets and starts a natural dialogue.

AI Agent03

Need discovery

It asks the right questions to understand the real problem.

AI Agent04

Recommendation

It proposes the most relevant products or services.

AI Agent05

Objection handling

It addresses concerns on price, timing and fit.

AI Agent06

Contact captured

It collects the details needed to follow up.

AI Agent07

AI phone call

It can call to confirm requirements and answer questions.

AI Agent08

Lead qualification

It scores intent, budget, authority and timeline.

AI Agent09

Meeting scheduled

It books the next step directly into the calendar.

Human sales10

CRM handoff

Sales receives a complete, ready-to-convert opportunity.

Live conversational sales

Pick a scenario and watch the AI sell

This is not keyword search. The agent asks the right question, understands the constraint, then recommends and explains — across any industry.

Pick a scenario demo below
Website chat · Retail & e-commerce
I need a lightweight laptop for frequent travel.
How important is battery life versus raw performance for you?
Product intelligence

The AI does not memorize a catalog. It understands it.

Before it ever talks to a customer, the agent ingests your fragmented data and turns inconsistent records into one understood entity — so every recommendation is grounded in reality.

data enters fromERPCRMCSVExcelSupplier feedsMarketplacesAPIsDatabasesManual agentsDocuments
messy source records5 inputs
ERP1 issue

APPLE MBA15 M3 8/256

brandAPPLE
storage256
color
missing: color
Marketplace

MacBook Air 15 inch M3 Silver

brandMacBook
screen15 inch
colorSilver
CSV1 issue

MB AIR 15 2024

brandMB
year2024
cpu
missing: processor
Supplier API

Apple Air M3 256GB

brandApple
cpuM3
storage256GB
Excel1 issue

Apple Macbook 15 M3 / 8GB

brandApple
memory8GB
price€1,499
conflict: price
ai processing pipeline0/8
  1. Schema Mapping

    Align heterogeneous source fields to a shared schema.

  2. Value Normalization

    Standardize units, casing and formats across records.

  3. Attribute Extraction

    Pull structured attributes out of unstructured titles.

  4. Entity Resolution

    Group records that describe the same real-world product.

  5. Duplicate Detection

    Merge exact and near-duplicate records with confidence.

  6. Variant Detection

    Separate legitimate product variants from duplicates.

  7. Category Generation

    Build structural taxonomy and semantic categories.

  8. Data Quality Validation

    Score completeness, consistency and traceability.

Canonical entity

Apple MacBook Air 15

12%confidence
Processor
Memory
Storage
Generation
10Sources linked
3Variants
5Offers
AI-ready · fully traceable to source
processing_logidle

$ awaiting run — press Run AI Processing

Better product understanding creates better customer conversations.

Entity resolution

Every product the agent recommends traces back to its sources

Source records, detected variants and linked offers all resolve to a single canonical product — so the agent can recommend it with confidence and full traceability. Hover any record to trace its relationship.

source recordvariantlinked offer
Loading entity graph…
Product & service AI profiles

Every item gets an intelligent profile

Standard attributes describe what something is. The AI profile adds what it's for — so the agent can answer real needs instead of matching exact keywords.

Furniture · Seating

Premium ergonomic office chair

Standard attributes
  • Adjustable height
  • Lumbar support
  • Breathable mesh back
  • Five-year warranty
AI understanding
  • Suitable for eight-hour workdays
  • Recommended for remote teams
  • Good for users with back discomfort
  • Premium pricing segment
  • Fits companies prioritizing employee comfort
  • Alternative to more expensive executive chairs
Industrial · Power tools

Compact industrial angle grinder

Standard attributes
  • 125 mm disc
  • 1,200 W motor
  • Vibration damping
  • Three-year warranty
AI understanding
  • Ideal for on-site metal fabrication
  • Balanced for extended one-handed use
  • Cost-effective vs. brushless models
  • Suited to light-to-medium duty cycles
  • Popular with contractors and workshops

These profiles are what let the agent respond to “something for long workdays that helps my back” — not just the word “chair”.

Recommendations & comparison

Recommendations customers can understand

Every recommendation comes with why it matches, its advantages and limits, price, availability and a clear side-by-side — so the choice is easy and honest.

compare
best fit
MacBook Air 15 (M3)
€1,449
Dell XPS 13 Plus
€1,390
Lenovo Yoga Slim 7
€1,180
Relevance96%89%83%
Weight1.51 kg1.24 kg1.50 kg
Battery18 h11 h15 h
Price€1,449€1,390€1,180
AvailabilityIn stock · 40+ unitsIn stock · 12 unitsShips in 3 days
Why it matches

Under 1.5 kg with an 18-hour battery — ideal for full travel days without a charger.

Lightest option in the shortlist with a premium build and strong performance.

Best value if the budget is the priority, with solid all-round travel specs.

Lead qualification

Every conversation becomes structured sales intelligence

As the customer talks, the AI quietly assembles a complete, scored profile — need, budget, authority, timeline and intent — ready for your team.

0Lead score
intentanalyzing…

captured during the conversation

Primary interest

Company size

Budget

Timeline

Decision maker

Location

Urgency

Preferred next step

confirmed detected
AI phone calls

Continue the conversation by phone

Voice isn't a footnote. The agent calls new leads, confirms requirements, answers questions, handles objections, books the meeting and reports back.

Outbound call · Marta Ferreira

Northwind Logistics

connected

Call transcript will play automatically…

call flow

New lead captured
AI calls the lead
Confirms requirements
Answers product questions
Qualifies budget & timeline
Handles objections
Schedules a meeting
Sends summary to sales

call result

Duration

2m 48s

Sentiment

Positive

Intent

High

Questions answered

4

Qualification

Qualified · 86/100

Meeting booked

Tue 11:00

Human sales handoff

The AI knows when a human should take over

When a lead is ready, sales receives a complete, structured opportunity — summary, call recap, requirements, score and next action — inside their CRM.

High-intent lead ready for human follow-up.

Auto-routed to the sales queue · just now

CRM · Opportunity · Sales-ready
MF

Marta Ferreira

Head of Operations

Northwind Logistics

Website chat → AI call

0score

intent

High

AI summary

Prospect needs a 20-seat solution with room to scale, budget ≤ €10,000, deciding within 3 weeks. Confirmed decision maker. Professional package recommended and accepted for review. One objection on implementation time — reassured with a 1-week onboarding plan.

Requirements

20 seats · scalable · onboarding ≤ 1 week

Recommended

Professional package (€8,400/yr)

Budget

≤ €10,000 — confirmed

Timeline

Decision within 3 weeks

Objection

Implementation time

Next action

Consultant call — Tue 11:00

conversation history

Website chat

Need & budget discovered

10:02

AI phone call

Requirements confirmed, objection handled

14:20

Meeting booked

Consultant call — Tue 11:00

14:23

Call recap · 2m 48s · Positive sentiment · Qualified · 86/100

Sales analytics

A control center for commercial outcomes

Every conversation feeds a live picture of pipeline health — conversations, qualified leads, meetings and the funnel between them.

Conversations started+18%
0
Leads qualified+24%
0
Meetings scheduled+31%
0
Qualification rate+6 pts
0%

Conversion funnel

Conversations0
Needs detected0
Recommended0
Leads captured0
Qualified0
Meetings0
Phone calls completed
742
Avg. response time
1.4s
High-intent leads
318
Handoff rate
22%
Multi-channel

One intelligence layer. Every channel.

The same product understanding and sales logic powers every conversation — wherever your customers are.

AI intelligence layer

Website chat

Instant on-site conversations

WhatsApp

Async messaging at scale

Mobile app

In-product guidance

Phone calls

Outbound & inbound voice

Social messaging

DMs across networks

Email follow-up

Nurture & recap

Internal sales tools

Rep copilot & CRM

The platform

Three capabilities, one agent

Product intelligence, conversational sales and qualified handoff work as a single system — each essential to the next.

Product Intelligence

It understands what you sell.

  • Products, services, variants & attributes
  • Categories, compatibility & relevance
  • One canonical profile per item
01pillar

Conversational Sales

It talks to every lead.

  • Discovers real customer needs
  • Recommends, compares & explains
  • Handles objections naturally
02pillar

Qualification & Handoff

It knows when to hand over.

  • Qualifies by chat or phone
  • Schedules the next step
  • Sends sales-ready opportunities
03pillar
Integrations & architecture

Plugs into the stack you already run

From your data sources to your CRM and calendar — one connected pipeline, with full conversation history and source traceability.

Data sources
ERPCRMPIMCSVAPIsDocuments
AI Product Intelligence
NormalizeResolveEnrich
AI Sales Agent
RecommendQualifySchedule
Channels
ChatVoiceWhatsAppWebsite
Lead Qualification
ScoreBANTIntent
CRM · Calendar · Human sales
CRMCalendarHuman sales
CRM integration
Calendar integration
Product & stock sync
REST API
Webhooks
Scheduled imports
Conversation history
Source traceability

Turn your product data into an AI sales team.

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SFETNIC.AI

An AI sales agent that understands every product, talks to every lead and knows when to hand over the sale — powered by your own data.

Platform

Industries

Company

© 2026 SFETNIC.AI. Demo with local mock data.